General Conditions
Availability: Most hotels, arrangements and packages in our programs are available on an instant confirmation basis. However, certain hotels and some programs may be available on request only.
Deposit and Payments
For FIT (Independent) bookings and packages, we require a nonrefundable deposit of Euro or US$ 200 or CA$250.00 per person at the time of reservation. Full payment is due 40 days prior to departure. For music packages and cruises we require Euro or US$ 500 or CA$ 550 nonrefundable deposit at the time of reservation. Full payment is due 21 days before departure. If reservation is made within 10 days of departure, payment must be by cashier's certified check or credit card only. Documents will not be released until full payment has been received.
Changes in reservation
Subject to a US$20 or Euro 20 or CA$25 handling fee.
Prices
The rates quoted are based on our current tariffs and foreign exchange rates effective as of the date of the final payment and might be subject to change.
Responsibility of Italy Travel Tours/Allegro Holidays ("ALH")
ALH and/or its agents act only in the capacity as agents for the passenger in all matters connected with hotel accommodations, sightseeing tours and transportation, whether by rail, air, bus automobile, ship or any other means, and as agents hold themselves free of responsibility for any damage or inconvenience occasioned from any cause whatsoever. ALH and/or its agents will not be responsible for any damage, expense or inconvenience caused by late arrivals or departures, change of schedule, strikes or any other conditions, nor will they be responsible for the loss of or damage to baggage or any of the passenger's belongings. ALH reserves the right to not accept or retain any person on a tour at any time before and during the tour.  ALH has the right to book other hotels within the same or upgraded category than stated in the packages.
Cancellation
Cancellation of any package and/or land arrangements more than 40 days prior to departure (or 45-90 days for music packages and cruises)  are subject to a Euro or US$  200 or CA$250.00 (for music packages and cruises Euro or US$ 500 or CA$ 750 ) cancellation fee per person, plus any charge imposed by the airlines. All tickets to cultural performances are fully nonrefundable after reservation is made. Cancellation within 40 days prior to departure (or 45-90 days for music packages and cruises) or no-show are subject to the full cost of the package. 
There is no refund for any unused portion of the tours and packages. We recommend the purchase of cancellation insurance. Please inquire about rates. 
Delivery of Documents
Most documents are sent to you as email attachments, however, reservations made within 21 days of departure may require special courier delivery of documents that can not be emailed, at the client’s expense. Should the desired hotel, car or program be "sold out", we will make alternative suggestions to meet your requirements.